Wednesday, April 12, 2017

More stroke-addled

“You mean to tell me,” I snapped; “I gotta jump through all these hoops just to get a $60 rebate?”
About two months ago I purchased a complete set of tires from Goodyear. They said I was entitled to a $60 rebate.
Instead of a check, they sent a debit-card containing $60. I blogged it, because it seemed like an attempt to sign me up for a debit-card.
Relatives, among others, weighed in. It was just a card with a $60 balance. I’d use it until empty, then shred it.
So I decided to activate the card.
“Welcome to card-services; please enter your 16-digit card-number.
Now your zip-code.
“NYET! Not what’s associated with your card.”
I was giving them the wrong zip-code.
Referred to an Indonesian service-rep, I repeated my erroneous zip-code.
“Not what’s associated with your card.”
“That zip-code has been on this house since it was built — that was 27 years ago.”
A number of factors are at play here:
—1) My mailing-address is not the town I actually live in. It’s the post-office of the town adjacent. I don’t know the zip-code of the town I live in, only my mailing zip-code.
My town has a tiny post-office, but my mail comes from the adjacent town.
—2) Even though the zip-code on my mail may be incorrect — often it’s the town I actually live in — I get my mail anyway. The post-office apparently disregards an incorrect zip-code.
So, any number of things could have gone wrong.
—The zip-code on my rebate was incorrectly entered, and/or
—The post-office delivered my rebate despite an incorrect zip-code.
Plus I was declaring the wrong zip-code.
“The zip-code you guys have is WRONG!”
“You’ll hafta call Goodyear and have them correct the zip-code.”
Phonecall alert!
It ain’t easy for me to make phonecalls. 24 years ago I had a stroke due to an undiagnosed heart-defect. It has since been repaired, and i recovered fairly well.
One tiny remaining detriment is slight aphasia, manifested in difficulty making phonecalls.
Calling Goodyear would lead to a 1-to-3 hour wrastling-match.
Half the reason I use e-mail is doing that still works. Phonecalls don’t.
“Ya mean I gotta jump through all these hoops for $60? My time is more valuable than that!”
(My card is activated. I later discovered I was rendering the wrong zip-code. Stroke-addled, probably.)

Labels:

0 Comments:

Post a Comment

<< Home