Yadda-yadda-yadda-yadda
“Good Morning Mr. Hughes:
I received your e-mail questioning the login that is required on the Water Authority’s website in order to change the contact information on an account.
The Water Authority takes security very seriously, and it has become a focal point for the Water Authority over the years with regular media reports of security data breaches and individuals’ private information being obtained fraudulently. Because of these factors, the Water Authority has instituted policies and procedures to protect our customers’ private information.
When the new customer Contact Information page was created recently, the team assigned to this project gave very serious thought as to what information would be required in order to make a change to an account. It was decided that the regular login requirement was most appropriate in order to protect the information the Water Authority already has on file as well as to protect its customers from those persons with malicious intent. Although we realize it is one more step for our customers, we believe it is worth it to avoid the possible risks.
If you wish to provide me with your cellular phone number, I would be happy to add that to your account and eliminate the land-line number we currently have (585-???-????).
Please let me know if I can assist you with anything else.”
(Congratulations if you read all that. I couldn’t!)
The other day I received a letter from Monroe County Water Authority, the supplier of my water-service.
It suggested I update their information for contacting me.
Made sense. They probably had my landline, which I no longer answer and am gonna dump.
They needed my cellphone number. I always carry that cellphone; and answer if identifiable (caller ID) — otherwise, they can leave a voicemail.
Saves from the deluge a solicitations and scammers.
The letter suggested I update via their website.
I fired it up, poked around a little, and then it wanted me to log-in.
I cranked in my account-number, but it wanted a secret password = it wouldn’t log me in.
WHAT?
End-of-story!
They want a secret password just to log-in?
Well, okay, but why should I hafta log-in?
They suggested I set up an account.
For Heaven sake!
This is the advice I get from just about every website.
Like the web-developers are marching in lockstep like trained elephants.
Sure; set up an account so them sites can better know me; my age (for example), my race (I always put “honkie”), my political preference (“bleeding-heart liberal”).
All so Facebook can purchase that info to suggest Facebooks I might wanna join, like “tits-and-ass” (my age), “deport all Muslims,” and “impeach The Donald.”
HELLO; all I wanna do is change my telephone info.
The letter suggested I could do that by calling “Customer-Service.” —To me that ain’t “logging-in.”
So I’ll call customer service — instead of setting up an account — to allow the minions at N.S.A. to tap my phone.
But I happened to notice a “contact-webmaster” on their site.
I cranked the following: “I shouldn’t hafta ‘log-in’ just to change the contact-info you need. FOR HEAVEN SAKE; it’s just my water-service. (You probably have my land-line, which I’m gonna pull. You want my cellphone number.)”
(What I shoulda said is “set up an account” instead of “log-in.”)
The next morning I fired up my iPhone, and the gigantic response, above, clogged my e-mail.
Corporate mumbo-jumbo alert!
It’s depressing to think someone’s getting megabucks to crank such gibberish. (I coulda cut that e-mail in half!)
Yeah, I know; security and all that.
The excuse Suckerbird and his lackys use so they can plumb my address-book, whatever.
If you managed to read the response, it said I could e-mail my cellphone number.
Um, that ain’t logging in. —That’s what I did.
Now to watch for crew-cuts eyeing me warily through binoculars from their white, antenna-festooned Transit-vans up the street.
• “Mr. Hughes” is of course me; “BobbaLew.”
• “Suckerbird” is Mark Zuckerberg, head-honcho of Facebook.
• RE: “Marcy, it’s everywhere!” —“Marcy” is my number-one Ne’er-do-Well — she was the first I was e-mailing stuff to. Marcy and I worked in adjacent cubicles at the Canandaigua Daily-Messenger newspaper, from where I retired 11 years ago. A picture of her is in this blog at Conclave of Ne’er-do-Wells. At one time she asked how I managed to dredge up so much insane material to blog, and I responded “Marcy, it’s everywhere!” (Marcy is now married to MaHooch, and they live in L.A.)
I received your e-mail questioning the login that is required on the Water Authority’s website in order to change the contact information on an account.
The Water Authority takes security very seriously, and it has become a focal point for the Water Authority over the years with regular media reports of security data breaches and individuals’ private information being obtained fraudulently. Because of these factors, the Water Authority has instituted policies and procedures to protect our customers’ private information.
When the new customer Contact Information page was created recently, the team assigned to this project gave very serious thought as to what information would be required in order to make a change to an account. It was decided that the regular login requirement was most appropriate in order to protect the information the Water Authority already has on file as well as to protect its customers from those persons with malicious intent. Although we realize it is one more step for our customers, we believe it is worth it to avoid the possible risks.
If you wish to provide me with your cellular phone number, I would be happy to add that to your account and eliminate the land-line number we currently have (585-???-????).
Please let me know if I can assist you with anything else.”
(Congratulations if you read all that. I couldn’t!)
The other day I received a letter from Monroe County Water Authority, the supplier of my water-service.
It suggested I update their information for contacting me.
Made sense. They probably had my landline, which I no longer answer and am gonna dump.
They needed my cellphone number. I always carry that cellphone; and answer if identifiable (caller ID) — otherwise, they can leave a voicemail.
Saves from the deluge a solicitations and scammers.
The letter suggested I update via their website.
I fired it up, poked around a little, and then it wanted me to log-in.
I cranked in my account-number, but it wanted a secret password = it wouldn’t log me in.
WHAT?
End-of-story!
They want a secret password just to log-in?
Well, okay, but why should I hafta log-in?
They suggested I set up an account.
For Heaven sake!
This is the advice I get from just about every website.
Like the web-developers are marching in lockstep like trained elephants.
Sure; set up an account so them sites can better know me; my age (for example), my race (I always put “honkie”), my political preference (“bleeding-heart liberal”).
All so Facebook can purchase that info to suggest Facebooks I might wanna join, like “tits-and-ass” (my age), “deport all Muslims,” and “impeach The Donald.”
HELLO; all I wanna do is change my telephone info.
The letter suggested I could do that by calling “Customer-Service.” —To me that ain’t “logging-in.”
So I’ll call customer service — instead of setting up an account — to allow the minions at N.S.A. to tap my phone.
But I happened to notice a “contact-webmaster” on their site.
I cranked the following: “I shouldn’t hafta ‘log-in’ just to change the contact-info you need. FOR HEAVEN SAKE; it’s just my water-service. (You probably have my land-line, which I’m gonna pull. You want my cellphone number.)”
(What I shoulda said is “set up an account” instead of “log-in.”)
The next morning I fired up my iPhone, and the gigantic response, above, clogged my e-mail.
Corporate mumbo-jumbo alert!
It’s depressing to think someone’s getting megabucks to crank such gibberish. (I coulda cut that e-mail in half!)
Yeah, I know; security and all that.
The excuse Suckerbird and his lackys use so they can plumb my address-book, whatever.
If you managed to read the response, it said I could e-mail my cellphone number.
Um, that ain’t logging in. —That’s what I did.
Now to watch for crew-cuts eyeing me warily through binoculars from their white, antenna-festooned Transit-vans up the street.
• “Mr. Hughes” is of course me; “BobbaLew.”
• “Suckerbird” is Mark Zuckerberg, head-honcho of Facebook.
• RE: “Marcy, it’s everywhere!” —“Marcy” is my number-one Ne’er-do-Well — she was the first I was e-mailing stuff to. Marcy and I worked in adjacent cubicles at the Canandaigua Daily-Messenger newspaper, from where I retired 11 years ago. A picture of her is in this blog at Conclave of Ne’er-do-Wells. At one time she asked how I managed to dredge up so much insane material to blog, and I responded “Marcy, it’s everywhere!” (Marcy is now married to MaHooch, and they live in L.A.)
Labels: Marcy it's everywhere
posted by BobbaLew at 2:11 PM
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