Staples, that was easy

That’s what their ad says.
.......Well, I beg to differ.
“Staples, that was a struggle.”
My fantabulous Epson 1280 photo-quality inkjet printer was running out of ink cartridges.
The color ran out recently, and the black runs out maybe four times a year.
I needed to get replacement inkjet cartridges, which have to be Epson, since I tried non-Epson a while ago, and they were awful.
—What did they do? Fill their black cartridges with green ink?
So I figured I’d try Staples; seems I had before.
I cranked “Staples” into my Froogle-search — a mistake. I got stapler supplies.
“Staples” into Basic Search. There it is: “Staples.com.”
Fire it up.
Crank cartridge number into search-window: T007.
“No results; try again.”
WHA.....
I see “printer supplies;” I try that.
“Brand name?”
“Epson.”
89 bazilyun Epson printers are presented in a giant list.
Poke through list, find 1280.
Bam!
The two inkjet cartridges for this are T007201 (black) and T009201 (color).
“Add-to-cart; proceed to checkout.
Log in for easy checkout.”
I do so.
Error message!
“Your log-in has invalid characters — try again.”
What makes them invalid? No explanation.
I lower-case everything.
“Your log-in has invalid characters — try again.”
“You’re not helping me!” I say.
Okay; check out as “guest.”
“You entered the catch-phrase incorrectly — try again.”
“I thought I did it right,” I said.
“All these letters are lower-case.”
I try a third time, and this time it works.
Woops! Error message.
“You failed to enter your credit-card information.”
Oh, a wrestling-match, eh?
This is better than going to a Staples store, where I take the cartridges out of stock and check out?
Admitted, online ordering saved me a motor-trip, but “Staples, that was a struggle.”

• “Froogle” is, or was, a product-search affiliation of Google.